Hello TruAbutment Team,
we are a specialised dental implant clinic with a dental laboratory in Mainz, Germany. We are treating a very big number of AOX cases and we purchased the AOT ioConnect Kit via 3shape, because we are using the 3shape Trios 5 intraoral scanner and exocad as CAD software. We have watched the webinar from 3shape explaining the whole ioConnect workflow with the Trios scanner and also the video which you have posted on Instagram explaning the workflow with exocad. Moreover, we downloaded all the libraries we need for exocad from the TruSuite software and also from your customer portal and we imported them in our exocad library manager. We have tried the whole workflow with a patient case and it all worked, but after our accuracy analysis in exocad, we are not pleased with the accuracy between the gingiva scan with HS caps and the in your software TruSuite generated scan marker scan. In the attachment you find a screenshot of the accuracy analysis. Do you have any suggestions for improving the accuracy or for general troubleshooting?
We are looking forward to hear from you very soon.
Thank you so much already for your help and time.
Kind regards from Germany,
Dr. Kraus implant clinic
DDS Lorenz Schuetz


